Oasis Energy Complaints? How to get your issues resolved quickly. скачать в хорошем качестве

Oasis Energy Complaints? How to get your issues resolved quickly.

Oasis Energy complaints: https://www.oasisenergy.com/complaints | complaints@oasisenergy.com | 800-324-3046 When you’ve serviced hundreds of thousands of customers eventually complaints and customer service issues are bound to pop up. That’s reality. Just because it’s inevitable doesn’t mean we can’t strive to reduce the number of complaints we receive and quickly resolve problems that do happen. Your first step is to reach out to the Oasis Energy customer service team. Oasis reps are ready and eager to address the vast majority of questions, concerns, or issues you might have with your natural gas or electricity supply service. If you call us at 800-324-3046 (M-F, 8am-5pm est) you can speak to a live rep with little to no hold time. You can also reach us by email at customercare@oasisenergy.com. Let us know your problem. On rare occasion a customer will walk away feeling their issue was not properly resolved by our customer service team and feel like they have no other recourse. As consumers ourselves we’ve all been there, and know how frustrating this can be. That’s why Oasis Energy has created a way for our customers to bypass our customer service team and have their complaint or problem reviewed directly by our management team. Report your Oasis Energy complaints to: complaints@oasisenergy.com or visit https://www.oasisenergy.com/complaints and fill out the online form. In addition to a detailed description of the problem, please make sure to include as much relevant information as possible including your name, service address, phone number, email address, and utility account number. This allows us to quickly research and solve your issue. This may include complaints about any interaction you’ve had with Oasis including dissatisfaction with your supply service, your electricity or gas bill, or an inappropriate interaction or misconduct by one of our customer care agents or one of our door to door sales team members, etc. If you feel like someone is trying to impersonate an Oasis Energy representative or scam you under the guise of being an Oasis Energy employee please report this to us immediately, so we can take the appropriate actions and get the authorities involved if necessary. We take complaints personally! If you have a legitimate problem that has gone unresolved...WE WILL MAKE IT RIGHT! Common Misunderstandings: Since electricity and natural gas deregulation are relatively new concepts, many consumers don’t understand exactly how the process works and the roles the utility and the supplier plays. That’s completely understandable! Utility bills can come across as complicated and confusing and most of the charges are not explained in very much detail. As a result we get a few very common complaint calls, which are simple misunderstandings that can be easily be resolved by our customer service team educating the customer on the process and the roles each organization plays in providing their energy service. Check out our social profiles: facebook:   / oasisenergycom   twitter:   / oasisenergycom   g+: https://plus.google.com/+OasisEnergy/ Vimeo: https://vimeo.com/oasisenergy everything else: http://about.me/oasisenergy Other relevant Oasis Energy videos: Most common customer service questions -    • Understanding supply and delivery charges ...   Oasis Energy review - Tree planting program -    • Planting trees with Oasis Energy.   Three things you need to know about ceiling fans -    • Three things you NEED to know about ceilin...   Additional local phone numbers: Baltimore Area: 410-844-0711 Boston Area: 781-202-9179 Chicago Area: 312-878-0635 Northern New Jersey: 862-229-1447 NYC Area: 212-320-0083 Pittsburgh Area: 412-632-0012 Philadelphia Area: 215-882-9704 Music by Kevin MacLeod