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How Technology is Shaping Public Safety: A Former Sheriff’s Perspective

In this episode of the Tyler Tech Podcast, we explore how technology is strengthening resilience in public safety, ensuring agencies can effectively respond to emergencies, adapt to evolving challenges, and maintain seamless operations to protect their communities. Pat Ninmann, manager of client success for Tyler’s public safety team, joins us to share insights from her career in law enforcement — rising through the ranks from dispatcher to sheriff. Drawing from her experience, Pat discusses how advancements in mobile data computers (MDC), computer aided dispatch (CAD) systems, and cloud-based solutions are equipping public safety agencies with the tools they need to improve situational awareness, enhance data sharing, and build more connected and resilient operations. Throughout the conversation, Pat highlights the role of technology in helping agencies recruit and retain skilled officers, leverage data for smarter decision-making, and improve interoperability during emergency response efforts. She also shares real-world perspectives on how digital transformation is shaping the future of public safety. Tune in to learn how technology is empowering public safety professionals to serve their communities more effectively. This episode also highlights Tyler Connect 2025, our annual conference designed to bring public sector professionals together to empower, collaborate, and imagine. Join us in San Antonio, Texas, from May 11-14, 2025, for product training, networking, and inspiration to help drive your organization forward. Early registration is now open — visit tylertech.com/connect (https://www.tylertech.com/connect) to secure your spot! • Blog: Let’s Empower, Collaborate, and Imagine at Connect 2025! (https://www.tylertech.com/resources/b...) And learn more about the topics discussed in this episode with these resources: • Download: Building a Resilient Government (https://www.tylertech.com/resources/r...) • Download: Public Safety Agencies Are Embracing Cloud Living (https://www.tylertech.com/resources/r...) • Download: Rethinking Police Reports (https://www.tylertech.com/resources/r...) • Video: 30 Years of Data Moved to Cloud in 5 Days (https://www.tylertech.com/resources/v...) • Video: Laredo PD Speaks on Cloud Benefits (https://www.tylertech.com/resources/v...) • Video: Better Outcomes With Aligned Emergency Response (https://www.tylertech.com/resources/v...) • Video: Agency Improves Efficiency With Tech (https://www.tylertech.com/resources/v...) • Blog: Cyberattack Inspires Agency to Move to Cloud in 5 Days (https://www.tylertech.com/resources/b...) • Blog: The Evolution of Emergency Calls (https://www.tylertech.com/resources/b...) • Blog: Curious about NERIS? We have answers. (https://www.tylertech.com/resources/b...) • Blog: Excellence 2024: Operational Efficiency Solutions (https://www.tylertech.com/resources/b...) Listen to other episodes of the podcast (https://www.tylertech.com/resources/p...) . Let us know what you think about the Tyler Tech Podcast in this survey (https://forms.office.com/Pages/Respon...) !