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In this video, we build a complete Case Approval System in Dynamics 365 Customer Engagement (CE) from scratch, step by step. You will learn how to design and implement a real-world approval process using Dynamics 365 CRM, Ribbon Workbench, JavaScript, and Power Automate, without relying on any default approval functionality. 🔍 What you’ll learn in this video: Understanding the business requirement for case approvals Creating a custom approval button on the Case command bar using Ribbon Workbench Using Display Rule to control button visibility Writing JavaScript using Primary Control to capture Case data Sending Case details to Power Automate via HTTP request Triggering an Approval Flow from Dynamics 365 Handling asynchronous approval logic Best practices for building scalable and secure approval systems This video is ideal for: Dynamics 365 CRM Developers Power Platform Developers Functional Consultants moving towards technical skills Anyone preparing for real-world Dynamics 365 projects 📌 This implementation closely matches industry scenarios and can be directly applied in production environments. If you find this video helpful, don’t forget to Like, Share, and Subscribe for more Dynamics 365 and Power Platform content 🚀 #dynamics365 #dynamics365ce #javascript #powerautomateflow #powerautomate