How We Nearly Tripled Service Revenue (The Exact System) скачать в хорошем качестве

How We Nearly Tripled Service Revenue (The Exact System)

How to grow service revenue at your security company — without hiring a sales team. Most security and alarm companies treat service like a break-fix cost center. That's a mistake. In this episode of Entry & Exit, we break down how we nearly tripled service revenue by turning our service department into a proactive, revenue-driving machine. We share the exact systems, KPIs, and operational changes that moved us from break-even service calls to predictable, high-margin recurring revenue — using our existing customer base and technicians. Whether you run a security company, alarm business, fire protection company, access control firm, or CCTV integration business, this is a step-by-step playbook for increasing service department profitability. What We Cover: 🔧 Why most security service departments stay stuck at break-even 📊 Reactive vs. proactive service models — and why it matters for margins 📈 How to measure technician utilization rate correctly 🚨 Why return trips are quietly destroying your profit margins 💰 Tracking service quotes as a real revenue pipeline 📞 How outbound service calls create new upsell revenue Chapters 00:00 Service vs Sales Mindset 04:30 Proactive Service Revenue Metrics 11:26 Fix Foundations and Follow-Up Skills 16:59 Aggressive Inbound Follow Up 19:12 Proactive Outbound Service Calls 24:37 Pipeline Metrics And Growth 👍 Subscribe for tactical advice on scaling a security, alarm, or life safety business. 🌐 More from Entry & Exit: https://www.entryandexit.co/ Stephen Olmon — https://x.com/stephenolmon Collin Trimble — https://x.com/TXAlarmGuy