Mastering the Customer Journey: A Collaborative Simulation - CX Journey Game | Biz Group скачать в хорошем качестве

Mastering the Customer Journey: A Collaborative Simulation - CX Journey Game | Biz Group

This video takes you through an engaging simulation of the customer journey, where teams navigate through key business decisions to achieve optimal outcomes. From the initial customer search to winning and retaining customers, learn how collaboration and alignment across teams drive a successful customer experience. See how every choice shapes business results and contributes to long-term success. CHAPTERS 0:12 organization the customer Journey game 0:17 Journey teams navigate a simulated 0:24 business outcomes every choice every 0:32 success from the initial customer search 0:42 objective to understand win and retain customers 0:55 collaboration and Alignment together you 1:03 customer experience is delivered across your organization Check out some of our other CX Videos 👇 1) Retail    • Transform Your Retail Customer Experience ...   2) Hospitality    • Enhance Your Hospitality Experience with B...   3) Real-estate:    • Transform Real Estate Customer Experience ...   4) Healthcare:    • Improve Patient Experience in Healthcare w...   5) Finance & Insurance:    • Elevate Finance and Insurance with Excepti...   6) Aviation:    • Elevate Aviation Customer Experience with ...   Automotive:    • Drive Automotive Customer Experience to Ne...   Learn how Biz Group can help you build a positive work environment 👉 https://www.learningwithbiz.com/about...