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Today we talk with Sergio about the realities of being a shop owner. You don’t truly understand the responsibility until you’re the one in charge and accountable for everyone and everything that happens. We also talk about Jason Kuhn and how lucky Sergio is to have him — his drive is incredible. We dive into charging what you’re worth, how difficult it is to raise your prices after starting lower, and the importance of clients respecting your schedule. We can’t work all the time — we have families too. We also talk about how great front counter staff can make a shop thrive, and why they matter so much. (And yes… I pick on Jason a little more.) We cover the Wichita Emerald City Tattoo Convention — how great it was overall, how some people got the short end of the stick, and how I plan to make things right. Sergio absolutely crushed it at the show, especially in the Tattoo Throwdown competition. We wrap everything up by talking about the future of the Kansas Tattoo Round Table… more to come on that soon.