Episode 49: Training Your Front Office Staff With Laura Hatch скачать в хорошем качестве

Episode 49: Training Your Front Office Staff With Laura Hatch

The one thing that separates the just OK dental practice from the top performing dental practice — is a great front desk. Unfortunately, it’s not always easy to get this right. New employees come and go. Front desk training is often neglected. There are a million of other things needing your immediate attention. Yet the reality is, your front desk is often the life of your dental practice. It’s the first touch point for new and old clients alike. Today’s guest has mastered the art of front desk training, and has helped hundreds of practices improve their bottom line through intensive online front desk training. Laura Hatch is the founder of Front Office Rocks, an online education training program, designed to help dental practices train their front desk staff. With over 180+ videos it’s one of go to resources if you’re looking to train your front desk staff. Original post here: http://dentistmetrics.com/training-yo...