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In this episode, we hear from Hubert Joly, Senior Lecturer, Harvard Business School; Former Chairman and CEO, Best Buy; Author, The Heart of Business. Hubert shares his philosophies behind Best Buy’s transformation and explores how to put those ideas into practice. The conversation also explores ‘human magic’ and the new era of capitalism. For More Info about The Gary Bisbee Show Visit: / the-gary-bisbee Hubert Joly is a senior lecturer at the Harvard Business School and the former Chairman and Chief Executive Officer of Best Buy. He is also a member of the board of directors of Johnson & Johnson and Ralph Lauren Corporation, a member of the International Advisory Board of HEC Paris, and a Trustee of the Minneapolis Institute of Art and of the New York Public Library. Joly has been recognized as one of the top 100 CEOs in the world by the Harvard Business Review, one of the top 30 CEOs in the world by Barron’s and one of the top 10 CEOs in the U.S. by Glassdoor. He is the author of the best-selling book “The Heart of Business – Leadership Principles for the Next Era of Capitalism.”