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Can you really change someone who doesn't want to change? Martin references First Break All The Rules, a book based on 80,000 Gallup interviews, whose core message is: don't try to put in what was left out. People can change, but not much. Tena pushes back. She's seen higher success rates in her career, especially when you lean in early and pay attention to whether the employee is serious about meeting goals. But there's also a practical cost of getting it wrong. Martin shares the story of a client who sold his business at a 7x multiple. One legacy employee, kept on because she was the daughter of a friend, had a $30,000 salary. She couldn't perform the job. At a 7x multiple, that $30,000 in profit reduction cost the owner $210,000 at the time of sale. Legacy employees, people who've always been around but don't have a clear role, can quietly drain your business for years. And when it's time to sell, every one of them gets multiplied. What would happen if you evaluated every role in your business based on what it actually produces? 🎧 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast... 🎧 Listen on Spotify: https://open.spotify.com/show/2KQPyUO... 🌐 Website: https://www.thecashflowcontractor.com/ 📩 Subscribe to the newsletter: https://www.thecashflowcontractor.com...