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ServiceNow SPM Program Management

Master your project portfolio with the ServiceNow Program Workbench. In this video, we walk through how PMOs and program managers can use the ServiceNow Program Workbench to gain visibility, track performance, and deliver strategic initiatives on time. From the high-level Programs view to project-level KPIs, you’ll learn how to navigate key features like timeline tracking, status monitoring, and performance indicators. Whether you’re new to ServiceNow or looking to improve your program governance model, this guide offers a clear and practical walkthrough based on real-world scenarios. What you'll learn: How to navigate the Programs view in ServiceNow How to use the Program Workbench for timeline and KPI tracking How to assess project health with real-time data How PMOs can use this tool for delivery assurance Don't forget to like, subscribe, and stay tuned for more ServiceNow tutorials and walkthroughs. Watch next: ServiceNow PMO Dashboard Overview How to Set Up Demand and Project Hierarchy in ServiceNow Like what you see? Help keep the tutorials coming by buying me a coffee:    / @servicenowcertifiedinstructor   To enhance your expertise, consider enrolling in live instructor-led courses and laboratories. These courses offer practical experience and access to labs, preparing you for real-world projects and positioning you as an expert in development or administration. Enroll now at ilearntech.co.uk.