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Healthcare is rapidly moving into the home. But the systems that support care delivery were never built for 24/7 operations, staffing volatility, or real-time coordination. In this episode of Health/Tech Edge, Mike Moore sits down with Victor Hunt, Co-founder and CEO of Zingage, to talk about what it actually takes to deploy AI in non-medical home care. Zingage supports more than 400 home care agencies and over 50,000 caregivers, running live coordination workflows where failures show up immediately as missed visits and disrupted care. This conversation goes beyond AI hype. Victor explains why home care has become the frontline of healthcare, where operations break down first, and why reliability matters more than novelty when patients depend on care showing up at their door. You’ll hear how Zingage approaches AI as infrastructure rather than a tool, why augmentation beats replacement in healthcare labor, and how compliance and context shape what safe AI looks like in real-world environments. If you’re a healthcare leader thinking about AI in home care, care management, or operational delivery, this episode offers a clear, grounded look at what works today and what to ask before buying anything.