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Okay, let's get ahead of it this year. It's statistically likely that you (or a friend) will receive VAGUE, FRUSTRATING, or LAME performance review. Let's prepare you with some powerful phrases YOU can use. This comes from Chapter 22 of our new book, Powerful Phrases for Dealing with Workplace Conflict. So many free resources here. https://letsgrowleaders.com/downloada... 1. I don’t have much end-of-year feedback for you. You know you’re doing great.” “Wow, thanks so much! I appreciate your support. This year, I feel particularly proud about __________ (insert that accomplishment you expected them to bring up). I’m curious about your perspective on that _______(project, strategy, accomplishment). Why did that work from your perspective? What made that work so well, and how might I bring more of that into my work?” “Thank you! You know, one area I’m really working to improve on is _________. What is one suggestion you have for how I can be more effective in that arena?” 2. I rated you as meets expectations for your end-of-year feedback. Your performance really was an “exceeds” but I had to make the math work out.” Or, even worse, “I could only have one person in that category.” Okay, you have a serious right to be ticked off here. I’ve been there, on both sides of this awkward conversation. “Oh, wow. That must have put you in a difficult situation. And, I’ve got to tell you, that makes me feel really ___________(insert emotion here, but try not to scream or cry).” “I’ve worked incredibly hard this year and I don’t want to be having a similar conversation this time next year. Can we outline what I need to do for next year to make ‘exceeds’ (or whatever your rating equivalent is) the obvious rating? What does it look like to knock this out of the park? I’d love to build a plan to ensure I have the success I’m looking for.” 3. “I know we haven’t talked about this before, but _____” “I appreciate your feedback and your desire to help me improve. I’m wondering what we could do to set up a more regular cadence of feedback throughout the year, so there are no surprises next time.” “I’m a bit surprised by this feedback and would like to take some time to digest it. Let’s set up a follow-up in a week to talk a bit more.” “Since this is the first time I’ve heard this feedback, can you please give time to address this before you put it in the formal review? Here’s my approach to improving in this area.” 00:00 Let's get ahead of it this year 00:33 "Oh you're doing just great! I've got no feedback for you 01:13 "We haven't talked about this before...but... 01:52 "I can't rate your performance and exceeds expectations, even though you deserve it." 02:31 "I don't have any specific examples..."