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Marks & Spencer Interview Questions and Answers for 2025

Are you preparing for a Marks & Spencer job interview? 🛍️✨ In this video, we’ll cover the most common M&S interview questions and provide expert answers to help you stand out from the competition! 📌 What You'll Learn: ✅ Top Marks & Spencer interview questions ✅ Best answers and examples ✅ Tips & strategies to impress your interviewer ✅ What to expect during the M&S hiring process 🎯 Whether you’re applying for a sales assistant, customer service, or management role, this guide will help you feel confident and prepared. 💬 Have an upcoming interview? Comment below and let us know what role you're applying for! 🔔 Don't forget to LIKE, SHARE, and SUBSCRIBE for more interview tips and career advice! 1. Why Do You Want To Work For Marks & Spencer? 2. What Do You Know About M&S's Values And Ethics? 3. Can You Describe A Time When You Provided Exceptional Customer Service? 4. How Do You Handle Pressure During Busy Periods? 5. What Do You Know About M&S's Product Lines? 6. How Would You Approach A Customer Who Seems Unsure About A Purchase? 7. Can You Describe A Time When You Worked As Part Of A Team To Achieve A Goal? 8. How Do You Keep Up With The Latest Fashion Trends? 9. Describe A Time When You Had To Learn A New Skill Quickly. 10. How Would You Prioritize Tasks When Handling Multiple Responsibilities? 11. What Do You Think Sets M&S Apart From Other Retailers? 12. How Do You Handle Difficult Or Upset Customers? 13. What Experience Do You Have With Upselling Products? 14. How Do You Stay Motivated When Performing Repetitive Tasks? 15. Can You Give An Example Of How You've Handled A Difficult Coworker In The Past? 16. What Do You Know About M&S's Sustainability Initiatives? 17. How Do You Ensure Clear Communication When Working With A Diverse Team? 18. Can You Describe A Situation Where You Had To Adapt Quickly To An Unexpected Change? 19. How Do You Maintain Product Knowledge Across M&S's Diverse Range? 20. What Would You Do If You Noticed A Potential Shoplifter? 21. How Do You Handle Constructive Criticism From Supervisors? 22. Can You Describe Your Experience With Inventory Management Or Restocking? 23. How Would You Contribute To M&S's Digital Transformation Efforts? 24. What Are Your Long-Term Career Goals Within M&S? 25. How Do You Ensure A Positive Shopping Experience For Every Customer? #MarksAndSpencer #JobInterview #InterviewQuestions #CareerTips