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Service, leadership, and purpose sit at the center of Brian Bates’ journey. A military veteran and president of EAS Tire and Auto in Denver, Brian shares how his path from technician to multi-location owner was shaped by mentorship, values-based leadership, and a deep belief that business exists to serve people first. This episode of Leading Edge: Standing at the Crossroads explores what it takes to scale without losing your soul. Brian reflects on building culture before growth, hiring for character, creating opportunity for others, and why fixing cars was never the end goal, only the entry point. From nearly running out of cash to leading a rapidly growing organization, he breaks down the leadership shifts required to move from survival, to success, to significance. At its core, this conversation is about legacy. Not store count, revenue, or titles, but the lasting impact a leader leaves on people, families, teams, and communities through principled decisions and servant leadership. Thinking about the legacy you are building as a shop owner or leader? Meet with Michael Smith to start a leadership and legacy strategy conversation: https://theinstitute.zohobookings.com... 👉 Subscribe for more conversations with shop owners and industry leaders focused on purpose, people, and the future of automotive repair.