Jeff Zahorchak - Improving ALM, PPM, and Service Delivery Through a Single Pane of Glass скачать в хорошем качестве

Jeff Zahorchak - Improving ALM, PPM, and Service Delivery Through a Single Pane of Glass

As an IT professional, prioritizing demand while delivering exemplary customer service is always the expectation. However, completing project work, fulfilling customer requests and mitigating service interruptions while making sure that leadership is informed and nothing slips through the cracks can be daunting. In this session, attendees will learn about Select Medical's journey to implement an automated, integrated toolchain for Service Delivery, Application Lifecycle Management (ALM), and DevOps using Tasktop at the core. Jeff Zahorchak Manager, Enterprise Applications - Select Medical Jeff Zahorchak is a seasoned IT professional with over 14 years of industry experience. He has worked in various roles within enterprise architecture, application design and development, DevOps, infrastructure, virtualization and application performance tuning. Jeff is currently leading a cross-functional group of specialized technologists to enable organizational change. His teams support enterprise collaboration, database technologies, Application Lifecycle Management (ALM) and DevOps, and IT Service Management (ITSM) across the enterprise. He previously worked as a IT consultant for over 10 years, providing scalable solutions to state and federal government projects. Tasktop Connect 2018 connect.tasktop.com www.tasktop.com