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Are legacy systems holding the insurance industry back? In Part One of this episode of FiveMinutes, Jake Sloan joins the conversation to tackle one of the biggest challenges facing insurance carriers today: escaping the weight of legacy technology while embracing AI, modernization, and continuous innovation. For many mutual and mid-market carriers, outdated core systems act as “boat anchors” — slowing transformation, increasing tech debt, and making digital evolution feel overwhelming. Jake breaks down why a risky “rip-and-replace” strategy often isn’t the answer and why an agile, iterative approach creates sustainable progress instead. 📖 Highlights: ✅ Why legacy insurance technology feels impossible to escape ✅ The dangers of chasing massive tech overhauls ✅ Agile transformation vs. big-bang modernization ✅ Paying down tech debt while “flying the airplane” ✅ AI adoption in underwriting and claims ✅ Why modernization is not a destination — it’s a mindset ✅ How carriers can build a culture of continuous improvement 👥 Special Guest: Jake Sloan, VP Global, Insurance at Appian 🎥 Subscribe on YouTube: / @FiveMinutespod 👉 Work with me: https://fivem.llc/how-we-can-help Follow on Socials: 📸 Instagram: / miguelatfivem 🐦 Twitter: / miguelatfivem 🎬 Clips on TikTok: / miguelatfivem 🔗 Learn More: Want to lead innovation effectively in your organization? Download our free guide: https://tinyurl.com/fivelessonse-book __________________________ WHO AM I 🤓 I'm a husband, father of four boys. They are my life. I am a compassionate, honest boundary pusher on a relentless pursuit of innovation excellence and driving others to reach their full potential.I am unafraid of the unknown and believe barriers are simply opportunities to define new paths. I lead with love and am driven to create efficiencies and go full speed. I have a very unique career in the industry that has enabled me to build expertise and simplify major, seemingly complex tech modernizations. #techinnovation #digitaldisruption #futureofwork #businesstransformation #innovationleadership #techtrends #digitaltools #automation #lowcodenocode #lowcodesolutions #lowcodedevelopment #nocodetools #buildwithoutcode #insuranceindustry #insurtechcommunity #insuranceinnovation #digitalinsurance #insurancetech #nextgeninsurance #policytech #claimsautomation #underwritinginnovation #leadershipintech #strategicthinking #decisionmaking #cioleadership #ctotalk #executiveinsights #customerexerience #generativeai #insuranceinnovation #insurtech #aiinindustry #futureofinsurance #humanintheloop #agenticai #insuranceleadership #insurtechtalk #datascience #insurancetech #ibmcloud #ibm #bpo #mga #itc