A Quick Tour of the New My RD Loan Portal (MRLP) скачать в хорошем качестве

A Quick Tour of the New My RD Loan Portal (MRLP)

Take a quick tour of the new My RD Loan Portal, designed to help USDA Rural Development borrowers manage their home loans with ease. In this video, you'll learn how access your loan information at www.myrdloan.usda.gov, and navigate key features of the portal, such as: Home page overview Loan details and mortgage information Payment history and options Self-service requests Account alerts and correspondence Information on Subsidy Recapture, Disaster Relief, and Insurance Language preferences and accessibility tools Whether you're checking your balance, updating your contact info, or exploring available services, the My RD Loan Portal puts everything you need at your fingertips. HELPFUL LINKS www.usda.gov www.rd.usda.gov CHAPTERS 1. Introduction – 0:00:00 2. Logging in – 0:00:09 3. MRLP Navigation Tabs – 0:00:50 4. Switching the Site’s Language from English to Spanish – 0:02:02 5. User Profile: Signing Out – 0:02:33 6. Loan Information Tab – 0:02:54 a. Account Alert – 0:02:54 b. Loan Information Sub-tabs – 0:03:01 i. Account Information – 0:03:18 ii. Customer Information – 0:03:48 iii. End of Year – 0:04:08 iv. Explanation of Amount Due – 0:04:23 v. Tax Information – 0:04:44 vi. Insurance Information – 0:05:03 vii. Billing Statements – 0:05:42 viii. Origination Documents – 0:06:07 ix. Correspondence – 0:06:33 c. Subsidy Recapture Information – 0:07:09 d. Secondary Accounts – 0:08:14 7. Payment Tab – 0:08:33 a. Making a Payment – 0:08:41 i. Debit Card Payment – 0:08:41 ii. ACH Payment – 0:11:18 b. Processing Timeframe: Message – 0:13:50 c. Customers with Pre-Authorized Debits – 0:14:13 d. Pending Payments – 0:15:08 i. Viewing Pending Payments – 0:15:08 ii. Canceling a Pending Payment – 0:15:58 8. Self-Service Tab – 0:16:37 a. My Requests – 0:16:58 b. Self-Service Requests – 0:17:34 i. Self-Service Requests List – 0:17:34 ii. Initiating a Self-Service Request – 0:17:52 1. Email Addresses – 0:18:03 2. Download Template (Packet) – 0:18:24 3. Uploading Documents – 0:19:04 a. Acceptable File Types – 0:19:40 4. Submission Confirmation – 0:21:03 a. Viewing Submitted Requests – 0:21:27 iii. Deleting Unsubmitted Requests – 0:21:35 9. Help Tab – 0:22:03 a. Previewing/Downloading a File – 0:22:20 10. Closing – 0:22:36 USDA is an equal opportunity provider, employer, and lender.