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Mili Fay shares a brief review of Amazon' KDP Print-On-Demand service using two books produced by the service; her upcoming MerMay2017 Sketchbook and her Phantom Of The Opera Inktober2016 Sketchbook. Amazon's Print-On-Demand Service Ratings at a Glance: Quality: 4.5 Stars; Attention to Detail: 4 Stars; Customer Service: 4 Stars; Profit Split: 2 Stars; Amazon could do much better. Cost: 3 Stars; Canadians have to order from US. In conclusion: This service is still in Beta testing. For this service to be great, Amazon could afford to treat their authors better, as suggested in the video. Also, as a Canadian, I do not understand why so many services are not available to us--considering we are Amazon's closest neighbors. I do appreciate what they have done regarding the Printing Proof and Author's Copies (this was not available last year). It would be helpful for them to provide color profiles and settings for those of us using professional tools like InDesign and Photoshop. I did not appreciate being told to contact another author when I asked the customer service if I should convert my PDF from an RGB mode to CMYK mode before printing. A printer should know what settings a file should have for optimal output.