How This Property Management Company Achieved a 96% Automation Rate Using Conduit скачать в хорошем качестве

How This Property Management Company Achieved a 96% Automation Rate Using Conduit

We sat down with Erwan Le Roy, CEO of Bijou Getaways, and dissected exactly how his business has been able to achieve a 96% automation rate across guest conversations using Conduit AI. If you’re a property management company looking to scale operations without adding extra headcount, let us show you what’s possible with conversational AI done right. 👉 Book a custom demo for your property management company: https://conduit.ai/industry/hospitali... Timestamps: 0:00 What's your name and what you do for work? 0:13 How long have you been in the property management space for? 0:30 Before using Conduit, what were some of the biggest operational challenges that you faced? 1:25 When you first started using Conduit, did you get any complaints about answering too slow, and did that prompt you to explore AI solutions? 2:30 What tasks were eating up a lot of your team’s time before using Conduit? 4:04 A lot of people worry AI replaces jobs - from what it sounds like, you’re using AI to elevate your team rather than replace them? 5:24 What automation rate do you guys have right now? How much of your business is it automating? 6:05 Did you start off at 96%, or did you start lower? How did that progression work? 7:47 How long have you been a Conduit customer for? 8:16 At what point did you start to realize Conduit was making a measurable impact in your business? 8:56 What’s been the biggest value add - cost saved, time saved, customer satisfaction? 10:11 What advice would you give to hospitality operators trying to use Conduit to the fullest? 11:11 What would you say to people who are hesitant or scared to trust AI with customer-facing functions? 13:34 What have been some of your most effective or favorite workflows? 15:57 How was the learning curve for you and your team during onboarding? 16:50 What do you see the roadmap being to reach 100% automation? What still needs to be automated? 17:48 If there’s one thing you wish you knew before this journey to 96%, what advice would you give current customers? 19:12 What really made Conduit stand out to you when you were evaluating AI solutions?