Developing Design KPIs for an Omnichannel Experience Strategy | Angel Brown talk video скачать в хорошем качестве

Developing Design KPIs for an Omnichannel Experience Strategy | Angel Brown talk video

Interact London - The UK's leading UX and Design Conference: http://interactconf.com Developing Design KPIs for an Omnichannel Experience Strategy Talk by Angel Brown at Interact London 2019 The world of pharmaceutics is a highly competitive space driven by hard discussions around ROI, market share, and clinical trials with huge investment and monumental risk. With the explosion of health tech and the increasing complexity of data from largely unproven digital therapeutics no one seems to know where to begin. We experience strategists can help healthcare organisations to face these challenges as we have the multidisciplinary skills to make sense of the inherently complex and have tried-and-tested methodologies for getting the right answers - or at least for working out what questions we need to ask. In this talk, hear about how to apply strategic and data-driven storytelling to demonstrate the business value of experience design. Angel is Group Director of Experience Strategy at Digitas Health Interact London is organised by Nomensa - the strategic UX design experts. Web: http://nomensa.com Work: http://nomensa.com/ux-services Blog: http://nomensa.com/blog Careers: http://nomensa.com/ux-careers