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00:00 – Background: Army Ranger turned HVAC Tech 04:50 – HVAC training process – from helper to sales & in between 07:58 – Learning how to sell 10:14 – Preparing for a call 14:25 – Creating initial rapport with the customer 18:00 – How to make a tune-up standout 21:00 – Always try to offer repair options 23:15 – Benefits of still doing a manual J 27:10 – How to sell IAQ 31:19 – Why you must offer multiple replacement options 34:10 – Lifetime warranties on new systems??? 39:00 – How to get people to buy TODAY 40:34 – Objection handling: I want other bids 44:14 – Objection handling: The equipment costs THIS online; why are you so expensive? 45:25 – Project managers check every jobsite before the install 49:05 – CertainPath sales training impacted Anthony & Ongaro & Sons 51:07 – Advice for HVAC technicians on how to sell $4.5MM 53:26 – What motivates Anthony Thank you to our sponsors: Trane & American Standard Shubee Dynamic Air Quality Solutions Synchrony Anthony Romelli is a field supervisor for Ongaro & Sons in Santa Rosa, CA. As a field supervisor, he sells replacement HVAC replacement systems. And Anthony does that extraordinarily well. Since starting in sales in 2020, he’s been named a CertainPath Sales Crown Champion—that’s 3 years in a row. In 2023, he sold an incredible $4.5 million, an impressive number given that he’s still wearing tools and diagnosing systems. Anthony has a great story—an Army Ranger who did 4 deployments and was injured in service to our country. In his first civilian job, he used Ongaro & Sons as a customer. Anthony was persuaded to work for Ongaro because of its incredible reputation and how well his experience was with the company. He started as an installer and worked his way into the sales dynamo he is today. In this interview, Anthony shares every step of his service and sales process. Looking for more HVAC sales content? Check out these interviews (COPY & PASTE IN YOUTUBE SEARCH): $8.64MM (88% Close %) in Res HVAC Sales in 1 YEAR: CM Heating’s Sean Mitchell Unveils His Process $6+MM (for 3 Years in a Row) in Res HVAC Sales: Tech David Wilson Reveals His Sales Process & More $1.76MM Sold - Danielle Leisten - CertainPath's 1st Female HVAC Service Tech Crown Champion HVAC Sales: How 1 Tech Sold $2M in Resi HVAC Repair & Replacement with Process & Relentless Training The Successful Contractor | How One Comfort Advisor Did Over $3M in Residential HVAC Sales in 2020 The Successful Contractor Podcast | CCR Turned Into $1.57M Comfort Advisor Crown Champ in HVAC Sales Show Notes The Successful Contractor Podcast is a part of the CertainPath family. CertainPath builds successful home service businesses—and has for 25 years. We do it by providing contractors with a proven path to success, professional coaching, software solutions, and a member community of 1,100+ strong. Doubling your sales, with a 20% net profit, and an inspiring company culture is ALL possible. Let us show you the way. With CertainPath, Success is Made Certain. Visit www.mycertainpath.com for more information. FOLLOW CERTAINPATH: Facebook: / certainpath Linkedin: / certainpath Instagram: / certainpath