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If you’ve ever been told to “just clear your cache,” this one’s for you. In this video, I walk through a real login issue on HubSpot CMS, compare it to how we’d handle the same thing on WordPress, and break down the practical tradeoffs: platform convenience vs. control and fixability. What you’ll see: The HubSpot login flow (email link, “forgot password”)—and where UX breaks Why platform-based tools can box you in when something goes sideways How WordPress gives you options (plugins, dev fixes, workarounds) when you need them A simple rule for picking the right stack for your members (who are not techy) Key takeaways: HubSpot CMS = smooth integration with HubSpot CRM and custom fields (but code needed to unlock it). WordPress = more control to fix weird issues and shape a better user experience. There’s no one-size-fits-all—choose based on your support reality and tolerance for “we can’t change that.” If you’re running a membership or customer portal and want fewer headaches and happier users, you’ll get a grounded view of what actually matters day-to-day. Subscribe for more no-fluff tech strategy and end-user testing insights.