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So You Want to be a Service Designer - Jamin Hegeman

In this talk Jamin Hegeman addresses what service design looks like, and the future of service design. Service design is no longer new or unknown. The practice is maturing as service design firms gain experience and organizations start to bring service design in house. Journey maps are all the rage, and everyone is talking about designing for the end to end customer experience. So what does it take to be a great service designer? What need do service designers address? What is the craft of service design? How might you build service design into your team? --- ✔About Productized Conference 2023 Join Europe’s #1 Product Conference this fall in Lisbon and: 🤝 Meet 300+ product players from around the globe 💃 Actual business practices from 30+ speakers (including Melissa Perri, Tami Reiss, Radhika Dutt, and many more) 🍹 Have fun at our epic afterparty! SAVE THE DATE * OCT 11-12, 2023* 👉https://www.productized.co/ 📰 Follow us: Website: https://productized.co/ LinkedIn:   / produ.  . Meetup: https://www.meetup.com/Productized/ Subscribe to our newsletter 👉https://buff.ly/2GSFBZB