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In this episode of the 'Sitting With Sue' podcast, Sue Taylor sits down with Ellie Smith, a loss adjuster at Channel Islands Adjusters Limited, to discuss her impressive success in obtaining the CII and CILA Certificate Level Exams. Ellie shares her experiences of transitioning from cabin crew to loss adjusting due to the COVID-19 pandemic, the invaluable role of her mentor Josh, and her unique study strategies. The conversation delves into the importance of mentorship, ongoing learning, and the significance of applying theoretical knowledge to practical scenarios. Tune in for an inspiring discussion on perseverance, adapting to new careers, and the essential support systems in professional development. 00:00 Introduction to the Podcast and Guest 00:50 Ellie's Background and Career Journey 01:59 Mentorship and Its Impact 04:19 Study Techniques and Exam Preparation 07:44 Future Plans and the Importance of Mentoring 11:13 Challenges and Suggestions for Improvement 14:21 Conclusion and Final Thoughts For further details on the CILA exam path and the Certificate level in particular follow these links Road to Qualification • Unlock your Career Potential with CILA Qua... CH1 Link • CILA Certificate CH1 Introduction to the I... CH2 Link • Introduction to CILA Certificate CH2 Claim... CH3 link • Introduction to CILA Certificate CH3 Advan... CH4 link • Introduction to CILA Certificate CH4 Liabi... Disclaimer The content used in this video is intended for educational and informational purposes only and does not constitute, is not intended to provide and should not be construed as formal advice on any of the subject matters discussed. All rights to the images, music clips and other materials used belong to their respective owners I do not claim ownership over any third party content