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How to File a Case on MSME ODR Portal for Delayed Payment | Step-by-Step Guide | Full Process explained In India, thousands of Micro, Small, and Medium Enterprises (MSMEs) suffer due to delayed payments from buyers, large corporations, and even government departments. These delays cause a serious cash flow problems, impacting day-to-day operations, salaries, production, and overall business growth. To tackle this long-standing issue, the Ministry of MSME has introduced a groundbreaking digital reform — the MSME Online Dispute Resolution (ODR) Portal, integrated with the MSME Samadhaan framework. What is the MSME ODR Portal? The MSME ODR Portal (https://odr.msme.gov.in) is a secure and tech-enabled digital online platform launched by the Ministry of MSME (Government of India) under the MSMED Act, 2006. It allows registered MSMEs to file cases against delayed payment defaulters through a simple online process — from case filing to arbitration — everything is online through MSME ODR Portal. This initiative ensures that justice is not just available but affordable, paperless, time-bound, and efficient. In this comprehensive video tutorial, Advocate Anmol Bakshi — a well-known MSME Legal Advisor — will take you through the entire e-filing process on the MSME ODR Portal using a real-time screen recording. The video covers: a)How to log in as a Claimant/Seller b) Step-by-step Case Filing Process c) Filling Seller & Buyer details d) Uploading the Statement of Claim e) Invoicing, Objection Handling & Contract Terms f) Uploading Supporting Documents g) Payment Submission & Final e-Sign with Aadhaar i) Downloading Diary Number and PDF Proof Who Can File a Case on the MSME ODR Portal? To be eligible to file a case, you must: 1. Be a registered MSME with a valid Udyam Registration Number 2. Have supplied goods or services to a buyer 3. Have raised valid invoices or purchase orders 4. Have not received full payment within 45 days of delivery 5. Have documented communication showing follow-up or disputes Documents Required for Filing Your Case on the MSME ODR Portal: To file a case, keep these documents ready: 1) Udyam Registration Certificate 2) Copies of Invoices / Bills 3) Affidavit in support of claim 4) Purchase/Work Order (if applicable) 5) Any email/communication showing dispute or demand Key Benefits of MSME ODR Filing & MSME Samadhaan 1)Fast Resolution – Disputes resolved within 90–120 days. 2)Legally Binding Awards – Arbitral awards are enforceable like court decrees. 3)Triple Interest Recovery – 3x RBI bank rate on delayed payments under MSMED Act. 4) 100% Online Process – File, track, and attend hearings digitally. 5) Low-Cost Access to Justice – Nominal fees for Conciliation and Arbitration. 6) Covers All Buyers – Private companies, PSUs, Govt. departments, MNCs. 7) Government-Backed System – Operated under Ministry of MSME. 7) Improves MSME Cash Flow – Ensures timely recovery, reduces financial strain. 8) Track Case Status Anytime – Transparent updates via dashboard, SMS, and email Time Stamp 00:00 – Introduction and What is MSME ODR 01:39 – Sign Up and Login 03:30 – Dashboard & Filling Claimant / Seller Details 06:20 – Respondent/Buyer Details 07:52 – Advocate Details (Optional) 08:48 – Statement of Claim & Uploading of Documents 14:49 – Checklist & Preview 15:23 – Payment & Final Submission Like, Share & Subscribe if you found this video useful. For discussing any issue related to Filing Case under MSME ODR for Payment Recovery queries you can contact us at – Website -https://www.bakshiandassociates.com/ & https://msmeodr.com/ Mobile - 7982637108, 9873750515, 9811680103, 9811099501 and 9953030208. E-mail ID - info@msmeodr.com, anmol@bakshiandassociates.com, contact@msmelegalhelp.com & info@bakshiandassociates.com, Jai Guru Ji. Shukrana Guruji. #MSME #MSMEODR #MSMESamadhaan #DelayedPayment #PaymentRecovery #LegalHelp #OnlineDisputeResolution #MSMEIndia #Samadhaan #BusinessRecovery #CaseFiling #StepByStepGuide #LegalProcess #EntrepreneurHelp #SmallBusinessIndia #StartupSupport #LegalAwareness #UDYAM #Law #consultancy #msmedact