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In this video we’re looking at a Lean concept called One Piece Flow. This idea stems from the Toyota Production System and looks at the best way of getting items or people to move through the system. A lot of us tend to store things up and then do it in a batch, whether that’s dictation, typing, or seeing patients. It seems intuitively more efficient to do it that way. The ideas around One Piece Flow challenge that. We have used those ideas in the design of the clinic hubs to make sure that patients, and the subsequent write up happens without doing things in batches wherever we can. Another video that describes the system and approach really well is here: • Watch This One Piece Flow vs. Mass Product... It’s strangely captivating spending 10 minutes watching a man stuff envelopes, but it also describes the concept really well! Music: http://www.bensound.com/royalty-free-... "Daily Beetle", "Drankin Song", "Nano Hoedown" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 http://creativecommons.org/licenses/b...