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🎙️ In this episode of The Voice Loop, Hamming AI founder and CEO Sumanyu Sharma sits down with Fionn Delahunty, Product Manager at Synthflow, for a candid conversation about the realities of building, scaling, and operationalizing no-code voice AI platforms. Hamming AI is an observability and QA platform for Voice AI. Learn more at https://hamming.ai! Synthflow is a no-code platform for building and deploying voice agents, powering millions of calls each week across global customer use cases. Learn more at https://synthflow.ai! The Voice Loop is a podcast featuring leading founders and researchers exploring the technology, challenges, and breakthroughs shaping the future of conversational AI. Timestamps 00:00 Intro 00:18 What Is Synthflow? 01:59 Why No-Code? Who's the Customer? 03:09 Moving from SMB to Enterprise 06:08 Inbound vs. Outbound Use Cases 11:39 How Remote Work Actually Works (and Doesn't) 18:44 Hiring for Startup Chaos: What They Look For 23:35 The Emotional Rollercoaster of Early Stage 25:27 Move Fast With Stable Infra 27:54 Why Trust Is the Biggest Barrier to Adoption 30:18 The Hard Problems No One Talks About 33:15 Surprising Learnings from 10 Months in Voice AI 37:55 Where Voice AI Is Headed Next 41:51 Your Bot Speaks 32 Languages—Does Your Call Center? 43:02 Closing Thoughts Follow on LinkedIn: / hamming-ai / sumanyusharma / fionndelahunty / synthflowai Follow on X: https://x.com/HammingAI https://x.com/sumanyu https://x.com/F_Delahunty https://x.com/SynthflowAI