Client Trust, Team Leadership & Long-Term Success скачать в хорошем качестве

Client Trust, Team Leadership & Long-Term Success

In conversation with Devika Khosla, Creative Director at The Works Interiors, a practice she’s been building with her husband and Managing Director, Raj Khosla, for the last 25 years. In this episode of the High on Design Podcast, Devika reflects on her incredible journey in interior design — from building a business alongside her life partner to leading a team that spans generations. She shares what it takes to run a studio where Gen Zs and 15-year veterans work side by side, and how thoughtful leadership, clear systems, and empathy have helped her nurture a team that lasts. We talk about hiring, managing expectations, and how to get the best work out of people while still protecting your own peace and mental health. Devika also opens up about building a business with your spouse, life after motherhood, and why nurturing hobbies (especially in your later years) is crucial to staying grounded. She talks candidly about the evolution of the design industry, how client relationships have changed, and why 99% of their projects come through referrals. From the early days of starting out to mastering client trust and navigating team dynamics — this episode is filled with wisdom, warmth, and real talk about running a design practice that’s built to last. Chapters: 1:05 – Introduction 1:52 – Building Relationships in Business 4:16 – How Devika Reached a Point Where 99% of Clients Are Referrals 6:54 – How Devika Started Her Business 8:01 – What It’s Like Working with Gen Z Team Members 8:30 – How She Hires Her Team 10:21 – Why Team Culture Matters 12:37 – The Truth About Hiring (From the Other Side of the Table) 14:46 – Why You Should Always Have Hobbies Beyond Work 17:04 – How Devika Has Grown in 20 Years as a Designer 17:45 – How the Design Industry Has Evolved in the Last Two Decades 19:42 – Devika’s Design Aesthetic and Personal Style 21:09 – How Customization Has Changed the Game 24:30 – Her Views on Using Instagram as a Marketing Tool 27:07 – What It’s Like Being Life Partners and Business Partners 28:18 – Finding Work-Life Balance 30:42 – How She Unwinds and Finds Stillness 32:30 – The Trap of Constant Dopamine From Work 37:39 – Evolution of Her Own Design Aesthetics If you enjoyed the episode and learned more than you expected, then LIKE, SHARE & SUBSCRIBE to the channel. 🔔 Click the bell icon for the latest updates! 🎧 Full podcast on our website: https://archea.in/ 📸 Follow The Works Interiors:   / theworksinteriors   Devika Khosla:   / devikas_atelier   📬 Hop on my weekly newsletter: https://view.flodesk.com/pages/63189b... 📱 Instagram: Utsav Kamboj:   / utsav_kamboj   Archea:   / archea.in   Our podcast handle:   / highondesignbyutsavkamboj   📚 Online Courses: https://courses.archea.in/learn 🙋‍♂️ Who am I: I’m Utsav Kamboj — architect, urban designer, educator, and business coach. I founded Archea in 2018 to empower the design community. Through podcasts, courses, and content, I help young designers build creative, profitable careers with confidence. #interiordesign #designpodcast #creativeleadership #womenindesign #architectlife #studioethos #teamculture #clientrelationships #worklifebalance #businessofdesign #leadershipjourney #marriedandworking #referralclients #designthinking #moderninteriors #architecturelovers #podcastindia #designinspiration #creativeminds #femaleentrepreneurs #designstudio #highondesignpodcast #utsavkamboj #theworksinteriors #devikakhosla