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In this video, we guide you through the process of collecting logs to troubleshoot Jabber issues when using Expressway MRA (Mobile and Remote Access). Learn how to capture the relevant logs, analyze them, and diagnose common problems related to remote access, ensuring your Jabber clients perform optimally over Expressway MRA. This step-by-step tutorial will help you identify and resolve issues affecting remote users. Related links: Cisco Jabber Overview →https://www.cisco.com/c/en/us/product... Cisco Jabber Troubleshooting Guide → https://www.cisco.com/c/en/us/td/docs... What you’ll learn in this video: – How to collect logs for troubleshooting Jabber over Expressway MRA – Key logs to gather for diagnosing connectivity issues and remote access problems – How to interpret the logs and identify common errors or misconfigurations – Best practices for maintaining a smooth and reliable remote communication experience with Jabber This video is ideal for system administrators, IT support staff, and network engineers responsible for managing Jabber deployments over Expressway MRA and ensuring remote users can access Jabber seamlessly. Learn more: Cisco Official Site → https://www.cisco.com/?dtid=osclytb00... Cisco Products & Services → https://www.cisco.com/site/us/en/prod... Cisco Solutions → https://www.cisco.com/site/us/en/solu... Contact Us → https://www.cisco.com/site/us/en/abou... Follow Us on Social Media: Cisco LinkedIn → / cisco Cisco Twitter → / cisco Cisco Instagram → / cisco Cisco Facebook → / cisco Got questions or insights? Drop them in the comments—we’d love to hear from you! Don’t forget to like, subscribe, and hit the bell icon to stay updated on the latest with Cisco. #Jabber #ExpresswayMRA #RemoteAccess #TechSupport #JabberTroubleshooting #UnifiedCommunications #CiscoSolutions"