People-Powered Growth: Designing Services That Connect, Convert, and Retain w/ Nicole Troster | S7E3 скачать в хорошем качестве

People-Powered Growth: Designing Services That Connect, Convert, and Retain w/ Nicole Troster | S7E3

Sustainable growth doesn’t come from chasing every new lead – it comes from putting people at the centre of your business. In this episode, we are joined by Nicole Troster – the go-to business coach for women entrepreneurs scaling their service-based businesses beyond $500K. She helps clients gain clarity on their ideal customer and systematically align every functional area around those needs to create authentic, sustainable, and profitable growth. Drawing from her experience as founder of an award-winning accelerator that has supported over 450 women-led ventures, Nicole now applies those proven frameworks to help individual clients build businesses that put people at the centre of profitable growth. We explore: How to deeply understand and design for your ideal customer Why engaging employees in service design boosts quality and ownership Building culture with intention, not by default Leadership tips and trends for growth The role of community in workplace success Whether you’re a founder, leader, or service provider, this conversation will help you shift from transactional to relational growth – and see why people really are your greatest business asset. 0:00 - Intro 03:25 - Clients at the core, understanding their needs 07:22 - Listening to your clients 10:32 - Putting your team at the core 16:35 - Talent and people-powered growth 18:02 - Leadership tips and trends to grow your business 22:25 - Culture by intention and not by default 28:40 - Importance of community within the workplace 32:06 - What’s next for Nicole 33:46 - Where to find Nicole Visit Nicole’s website - http://coeuragelabs.com/ Connect with Nicole -   / nicoletroster   Hosted by Hilda Gan - ca.linkedin.com/in/hildagan Visit us at - peoplebrightconsulting.com Follow us LinkedIn - www.linkedin.com/company/pplbright Twitter - twitter.com/pplbright Facebook - www.facebook.com/pplbright Instagram - www.instagram.com/pplbright/ Hilda Gan is a sought-after expert on effective HR strategies, work culture enhancement, and employee engagement. Unique among HR consultants, Hilda combines over 25 years of HR expertise with business acumen and business owner experience. People Bright Consulting is an award-winning HR Management Consulting firm that helps leaders of companies build the foundations for successful hiring, healthy and inclusive work culture, and engaged staff. It starts with listening to our clients and finding pragmatic customized business solutions to HR problems. #BusinessGrowth #Leadership #PeopleFirst #WorkCulture