Webinar: How Moving From Push to Pull Helps MSPs Finish Work Way Faster, with HaloPSA скачать в хорошем качестве

Webinar: How Moving From Push to Pull Helps MSPs Finish Work Way Faster, with HaloPSA

Book a TopLeft demo here: https://topleft.team/schedule-demo Take the free operational maturity assessment: https://scorecard.topleft.team/operat... Read real MSP case studies here: https://topleft.team/fans Tired of constant rescheduling, tech overload, and dispatcher bottlenecks? This webinar shows how TopLeft and HaloPSA help MSPs move from rigid push scheduling to a pull based workflow that keeps tickets and projects flowing, reduces chaos, and helps teams finish more work without burning out. You will see live demos of Kanban boards, Gantt timelines, and capacity planning, plus real MSP results like higher SLA performance, smoother project delivery, and more revenue without adding headcount. Speakers include Wim Kerkhoff, Founder of TopLeft and MSP owner, Te’neyl Simpson, Director of Technical Operations at Morgan Birge, and Morgan Aspinall, Product Manager at HaloPSA. Watch this if you want to give your technicians a clear next ticket instead of letting them cherry pick, surface the blockers that quietly stall work, cut daily firefighting on the service desk, and increase flow and profitability without needing to hire more people. Timestamps 0:00 Welcome and webinar overview 0:30 Speaker introductions and background 3:29 Does this sound familiar? MSP chaos scenarios 4:37 Push versus pull explained for MSPs 6:44 Why push scheduling fails in real service desks 8:09 How Morgan Birge moved from schedules to agile with TopLeft 11:42 Why push does not work in dynamic environments 14:25 Core pull concepts and Kanban basics 17:01 Four mindset shifts from schedules to flow 23:17 HaloPSA demo ticket views workflows and automation 35:01 TopLeft demo Kanban boards Gantt and capacity planning 49:36 MSP case studies and real world results 54:33 Common objections and how to handle dates and control 1:02:32 Making it stick habits WIP limits and team ownership 1:03:42 Recommended resources offers and next steps 1:09:09 Wrap up and closing remarks