TransUnion CIO Munir Hafez on AI's Impact on the Developer & Customer Experiences | Technovation 847 скачать в хорошем качестве

TransUnion CIO Munir Hafez on AI's Impact on the Developer & Customer Experiences | Technovation 847

The digital experiences for both customers and employees are experiencing an overhaul thanks to new artificial intelligence tools at executives’ disposal. But what value do these tools provide? In this episode of Technovation, Munir Hafez, CIO of TransUnion, discusses the role that AI is playing at the company and how it is improving the digital experiences the company provides. He explains how he leverages AI tools in business operations, developer workflows, and the overall employee experience. Munir also talks about how he integrates security into the innovation process and how he manages the multitude of integrations coming from the company’s M&A activities. Finally, Munir looks ahead at the trends in technology that he is keeping an eye on and reflects on the keys to his career success. 0:00:00 Introduction and Guest Overview 0:00:42 Understanding TransUnion's Core Business 0:02:37 Exploring the Relationship Between Consumer and Employee Experience 0:05:03 Leveraging AI in Business Operations 0:08:29 Improving Developer Experience in the Age of AI 0:09:22 Balancing Innovation and Security in a Global Setting 0:11:45 Approach to M&A Integration 0:16:51 Tech Trends 0:17:52 Secrets to Success 0:20:53 Conclusion An audio-only version of this interview is available as episode 847 of Metis Strategy’s podcast, #Technovation with Peter High. Learn more at http://bit.ly/Technovation-847. Subscribe to Technovation on your podcast platform of choice: https://link.chtbl.com/Technovation To learn more, visit https://www.metisstrategy.com/technov... ---------------- #podcast #transunion