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AOPEN America and Express Image partnered to provide unique and customized commercial-grade wayfinding digital directories for Mall of America, the nation’s largest retail and entertainment destination. With over 100 digital directories to help guests navigate the 5.6 million square foot property with ease, this industry-leading project is the first of its size and scope and is build on the AOPEN’s reliable commercial-grade Chromebox Commercial using the Chrome OS platform. Since replacing static directories with digital wayfinding, Mall of America has seen average guest search time drop from over three minutes to less than forty seconds. This dramatic improvement provides to the guest the retail, attraction, and dining information needed to easily find their destination. the digital directories also offer guests the option of texting step-by-step map-view navigation to a cell phone, as well as access to real-time texting with a Mall of America digital concierge.