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Small and mid sized businesses depend on technology, yet many operate without a real IT strategy. In this episode, Scott Gibson explains why roadmaps outperform speed, why integration beats tool sprawl, and how pragmatic AI fits into modern SMB operations. He breaks down the hidden risks of moving too fast, the value of capability mapping, and the IT mistakes that slow companies down. Scott Gibson is the CTO of Sound Power Solutions, a Microsoft certified MSP and software firm serving SMBs across healthcare, legal, warehousing, and regulated industries. With past roles spanning biomedical R&D, Microsoft 365’s early days, Iron Mountain, and utility infrastructure, he brings a rare mix of technical depth and business alignment. His focus: helping SMBs build IT maturity the right way. What we cover in this episode: • Why SMBs require IT partners, not just tools • The hidden cost of “speed first” software decisions • The roadmap process and why agility needs structure • How integration unlocks real productivity • Change management, buy-in, and “the how trap” • Real examples of failed rapid builds and successful roadmap-driven projects • What practical AI adoption should look like for SMBs • Why data maturity must come before AI • SoundPower’s ideal clients and growth strategy • Key challenges SMBs face in security, compliance, and IT planning Chapters 00:00 Welcome to the episode 00:22 Introducing Scott Gibson 01:00 From biomedical research to CTO 02:17 Why SMBs need IT partners 04:40 Virtual CIO and ideal clients 06:53 Change management and tech resistance 09:02 Roadmaps first vs speed first 10:38 Risk, compliance, and security stories 11:21 The “how trap” and capability focus 13:38 What roadmaps actually require 16:01 Balancing planning and action 18:23 Continuous evolution in IT strategy 20:46 Case study: saving a failed project 23:07 How AI fits into SMB operations 25:26 Data readiness before AI 27:44 SoundPower’s 1–3 year vision 29:56 SMB cybersecurity challenges 31:45 Biggest takeaways for leaders 32:17 How to reach Sound Power Solutions Guest Links Sound Power Solutions: / sound-power-solutions Sound Power Website: https://soundpower.biz/ Aveneera Links Aveneera Website: https://aveneera.com/ Aveneera LinkedIn: / aveneera Looking to hire nearshore contractors? Interested in hearing how AI can be used to improve your business? Set up some time to discuss your needs: https://calendly.com/aveneera/discover From The Growth Stack by Aveneera. Hashtags #technologystrategy #SMB #ITconsulting #MSP #roadmapping #integration #businessIT #AIstrategy #TheGrowthStack #Aveneera