How Kommunicate Uses AI Confidence Scores to Power Smarter Support 2026 скачать в хорошем качестве

How Kommunicate Uses AI Confidence Scores to Power Smarter Support 2026

How Kommunicate Uses AI Confidence Scores to Power Smarter Support 2026 #confidence #kommunicate #aiinterconnect In this episode, Devashish Mamgain breaks down how Kommunicate is redefining AI-powered customer support by combining automation with human intelligence in a smart, scalable way. Instead of relying purely on chatbots or overwhelming human agents, Kommunicate uses a confidence-driven decision system to determine the best response path for every customer query. 🎇Devashish explains how businesses using Kommunicate can choose their preferred level of automation, giving them full control over when AI handles conversations and when human agents step in. When the AI confidently understands and answers a question, the response is delivered instantly. However, if the AI detects uncertainty or fails to resolve the issue, the platform automatically hands over the conversation to a human agent—ensuring customers never feel stuck or ignored. 🎡To make this transition seamless, human agents receive a clear summary of the AI’s interaction, allowing them to continue the conversation without repeating questions. This not only saves time but also enhances customer satisfaction and trust. ✅The discussion highlights why balancing AI efficiency with human empathy is critical in modern customer service. Kommunicate’s adaptable model allows companies to scale support operations, reduce response times, and maintain high-quality communication—regardless of business size or industry. If you’re interested in AI chatbots, customer experience, SaaS innovation, or enterprise automation, this conversation offers valuable insights into the future of customer support. 🎯 What You’ll Learn: ✨How AI confidence scores drive smarter customer support ✨When and why AI hands over conversations to human agents ✨The importance of human-in-the-loop systems ✨How businesses can customize automation levels ✨Why hybrid AI + human models deliver better customer experiences ➤➤ 👍 If you enjoy this video, don't forget to like the video and subscribe to the channel.... Click the bell icon to get our regular videos and share with your friends if you like the video, and stay tuned to our channel . ©At the same time, you can watch other videos: →:|💚 ➡️   • How Zac Garthe Uses AI to Fight Fraud and ...   ➡️   • The Surprising Truth About Automating Insu...   ➡️   • Juan Pellerano Is Advancing Global Commerc...   ➡️   • Scaling Safe GenAI Deployment in Enterpris...   ➤Thanks for your support. 🙏 💚💚And share your nice feedback on how our videos turned out in the comment box .👏You can help us make another new video by leaving a comment. Chapters Introduction to AI Interconnect(0:00)The Journey to Kommunicate(3:00)Building and Scaling Kommunicate(6:00)AI in Customer Support(9:00)Challenges and Opportunities in AI(12:00)Future Focus and Innovations(15:00)Lessons Learned and Success Stories(18:00)Conclusion and Closing Thoughts(21:00 Keywords AI, customer service, automated handover, human agent, confidence score, AI customer support, Devashish Mamgain, Kommunicate, customer service automation, AI live chat, chatbot software, ChatGPT in support, SaaS customer service, support tech India, PropTech automation, AI InterConnect, support automation platform Hashtags: #aiincustomersupport #customerexperience #aichatbots #humanintheloop #customerserviceinnovation #aiandhumans #conversationalai #supportautomation #aiplatforms #kommunicate #saas #techpodcast #enterpriseai #customersupport #digitaltransformation #artificialintelligence #futureofwork #businesstechnology #aiinterconnect #podcast #devashishmamgain #kommunicate #aiautomation #customersupport #livechat #chatbots #saas #chatgpt #supporttech #cxautomation #aiincustomersupport #supportscalability #techdrivensupport #smartcx #digitalsupport #supportinnovation #automationtools #supportbots #chatbotbuilder #humanaicombo