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AI is already reshaping how local governments operate. But here’s the real leadership question: How do you implement AI in a way that improves performance AND supports your employees? Join ICMA’s Angelica Wedell for a conversation with DawnMarie Buckland, executive director of the Maricopa County Assessor’s Office. She’ll cover practical AI and automation that actually work, even in a complex public-sector organization. In This Interview: 1. Find out where AI and automation are delivering measurable impact in local government right now. 2. See how tools like RPA, chatbots, and AI-driven call summaries reduce errors and free staff for higher-value work. 3. Learn what it takes to introduce AI in a way that builds confidence, accountability, and organizational trust. If you’re navigating AI decisions, workforce concerns, or operational pressures in your organization, this conversation will give you clarity. DawnMarie is also speaking at the ICMA Local Government Reimagined Conference: The AI Edge in Orlando (April 8–10). Her topic? Smarter, Not Scarier: Using AI and Automation to Support—and Simplify—Local Government Work! Register today to join us there! https://lgr.icma.org/orlando ____________________ About ICMA ICMA’s vision is to be the leading association of local government professionals dedicated to creating and supporting thriving communities throughout the world. We do this by working with our more than 13,000 members to identify and speed the adoption of leading local government practices to improve the lives of residents. ICMA offers membership, professional development programs, research, publications, data and information, technical assistance, and training to thousands of city, town, and county chief administrative officers, their staffs, and other organizations throughout the world. Find out more about ICMA, and the profession, at our website: https://www.icma.org Sign up for ICMA e-Newsletters: https://icma.org/e-newsletters Follow us! Twitter: / icma Facebook: / icmaorg LinkedIn: / icma Instagram: / icmaorg