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Five minutes is all you need to build a service desk from scratch. Don't believe us? See it for yourself with our 30-day free trial: https://hubs.ly/Q02Z5R3x0 Setting up a help desk for the first time can seem overwhelming. But there's no need to worry. On InvGate Service Management, all you need to do is configure some basic things right away so that teams can start managing tickets — and that will only take you five minutes. --- Key moments: 00:00:00 Introduction 00:00:24 Step 1: Create a help desk 00:00:56 Step 2: Add users and agents 00:01:34 Step 3: Decide ticket assignment rules 00:02:12 Step 4: Create the Service Catalog 00:02:45 Exploring InvGate Service Management 00:03:46 Conclusion --- You can find more information on InvGate Service Management here: https://hubs.ly/Q02Z5RkH0 And don't forget to subscribe to our LinkedIn page: / invgate . *Starting October 7, 2024, InvGate Service Desk is called InvGate Service Management. For more information, click here: https://blog.invgate.com/invgate-evol... #helpdesk #buildingaservicedesk #helpdesksoftware #invgateservicedesk #invgateservicemanagement