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What does Ofcom do?

What is Ofcom? And what does the organisation do? Watch our short explainer video about the UK's Office of Communications to find the answers to these questions. Ofcom is the regulator for the communications services that we use and rely on each day. We make sure people get the best from their broadband, home phone and mobile services, as well as keeping an eye on TV and radio. We also oversee the universal postal service, which means Royal Mail must deliver and collect letters six days a week, and parcels five days a week, at an affordable and uniform price throughout the UK. We look after the airwaves used by wireless devices like cordless phones, walkie talkies and even some car keys and doorbells. We also help to make sure people don’t get scammed and are protected from bad practices. This is particularly important for vulnerable or older people. Our duties come from Parliament. Our priority is to look after you, and we sometimes do this by promoting competition among companies we regulate. #ofcom #advice #consumer