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Operational Resilience

This video outlines a comprehensive framework for *Operational Resilience* and *Business Continuity Management**. It details a **multi-layered defence strategy* that assigns specific duties to risk owners, oversight committees, and independent auditors to ensure organisational stability. Key protocols include identifying *Important Business Services**, mapping critical resource dependencies, and establishing **Impact Tolerances* to protect vulnerable consumers. Emphasises the importance of *Rigorous Testing**, such as tabletop exercises and simulations, to validate Disaster Recovery and Technical Recovery Plans. Furthermore, it integrates global regulatory standards from the **FCA, PRA, and NIST* to guide governance and third-party risk management. By following a structured approach, the organisation aims to maintain proactive compliance and minimise harm during Severe But Plausible disruptions.