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On today’s podcast, one of the most successful Honda Dealer Owner/Partners you will ever meet. A true, old-fashioned gentleman; Michael Porro. Michael is the Owner/Managing Partner of Honda World - Louisville, Kentucky. From bartender at 18 to wrecking a car, that lead him to the automotive industry, what a career he has had. He started in the automotive business on November of 1978, as a sales associate selling Plymouth brand, then moved to different dealers until finding the right home where he worked every position in the dealership, and did the responsibilities of others - even if it wasn’t his duty. He is the poster child for good old fashion work ethics. Dedication. Drive. Desire. Work. Learning. Execute. These are all words that come to mind when you hear the journey, the story, of Michael Porro. Get ready. 00:00 - 🎵 Introduction: "Wheels Deals and Meals" where they discuss good food, good business, and good cars. 01:00 - 🚗 Michael's Favorite Car: Michael Porro talks about his love for cars, including his favorite, the Bentley Continental convertible. 02:30 - 🌍 Favorite Travel Destination: Michael shares his love for traveling, particularly enjoying the atmosphere in Italy and Venice. 03:45 - 🍝 Favorite Italian Food: The conversation shifts to food, with Michael discussing his Italian heritage and favorite Italian dishes. 05:30 - 👨⚕️ Early Career Aspirations: Michael reflects on his aspirations to become a doctor and how he transitioned into the automotive industry. 07:00 - 🚘 Entry into the Car Business: Michael recounts his entry into the car sales industry, starting at a dealership in Pittsburgh. 09:00 - 🔍 Learning the Ropes: Michael talks about his training as a car salesman and the importance of product knowledge and customer service. 11:00 - 🔄 Adaptability in Sales: Michael emphasizes the importance of adapting to customers' preferences and needs in the sales process. 13:30 - 🏷️ Personalized Sales Approach: Michael discusses his dealership's approach of catering to the customer's timeline and preferences. 15:30 - 📈 Growth and Learning: Michael reflects on his growth within the car sales industry and the importance of measuring performance and continuous improvement. 18:00 - 📊 Data-Driven Management: Michael highlights the significance of data-driven management practices in the automotive sales business. 19:25 🔍 Becoming Obsessive: Porro discusses his focus on metrics like first-time close rate and return rate. 22:34 🏢 Transition to Management: Porro's progression to sales manager and general sales manager roles. 29:13 💼 Climbing the Ladder: From general manager to partner, Porro reflects on his career milestones. 36:26 🚀 Advice for Success: Porro shares valuable advice for newcomers to the automotive industry. 39:38 🤝 Building Partnerships: Porro expresses gratitude and discusses the strong partnership between him and the interviewer, highlighting their successful business collaboration. 40:35 🙌 Friendship and Partnership: Reflecting on the importance of friendship in business, Porro emphasizes the value of establishing genuine connections with customers and partners to create a supportive and fulfilling environment.