Harvard Expert on How to Navigate Difficult Conversations | Sheila Heen скачать в хорошем качестве

Harvard Expert on How to Navigate Difficult Conversations | Sheila Heen

Difficult conversations can be fraught with anxiety, anger and awkwardness. That's why so many of us just avoid them altogether. But Sheila Heen says that with the right framework, we can handle even the most heated exchanges. Sheila is the deputy director of the Harvard Negotiation Project and co-author of the book, “Difficult Conversations: How to Discuss What Matters Most.” In this interview with Walter Kim, president of the National Association of Evangelicals, Sheila uncovers the underlying structure of every difficult conversation, how to listen for the meaning of what is not said, and why curiosity leads to better conflict. Sheila also questions whether we really are as polarized as we think we are. These practical tools can be transformative for Christians who seek to be peacemakers in their families, workplaces, churches and communities. This interview is included in the Difficult Conversations podcast series. Listen on your favorite podcast app. #difficultconversations #peacemakers #polarized #divided #church