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Technician retention and good leadership are inextricably linked, according to Liz Hughston, MEd, RVT, LVT, CVT, VTS (SAIM, ECC) and Natalie Boursiquot, BS, RVT. From the role individuals can play in systemic change to insights into how leadership can show credentialed technicians – and all veterinary team members – they truly matter, these technician leaders make a clear case for why a laser focus on technician empowerment and sustainability just makes sense. *This was originally intended as a panel discussion including Heather Prendergast, RVT, CVPM, SPHR, but Heather had some tech issues and only makes a short cameo at the beginning of this conversation. Stay tuned for her solo episode! Mentioned in this episode: Reach Liz on social media @lizhughston and Natalie @natalie.b.rvt Lead to Thrive: The Science of Crafting a Positive Veterinary Culture by Josh Vaisman, MAPPCP (PgD): aaha.org/leadtothrive Natalie and Heather are co-chairs of the task force behind the 2023 AAHA Technician Utilization Guidelines, available NOW at org/technician-utilization! Got something to say? We’re always up for constructive comments and conversation. Send us feedback or questions anytime at podcast@aaha.org. This episode was produced by Clear Contender LLC with generous support from CareCredit.