TCRM "Who Are We" - In Conversation with Kathryn Baker and David Beaulieu скачать в хорошем качестве

TCRM "Who Are We" - In Conversation with Kathryn Baker and David Beaulieu

In this in-depth conversation, we sit down with the leadership team from TCRM (Total Customised Revenue Management) to explore what truly sets high-performing hotel revenue strategies apart in today’s complex hospitality landscape. As demand patterns shift, technology stacks grow more complex, and ownership expectations rise, many hotels find themselves caught between needing senior-level revenue expertise and lacking the scale for a full in-house team. This discussion dives into how customised, relationship-led revenue management is helping independent, boutique, and upper-upscale hotels bridge that gap. You’ll hear directly from TCRM’s leadership about: ▶️ How outsourced and fractional revenue management really works in practice ▶️ Why “customisation over packages” is critical for hotel performance ▶️ The difference between technology-led revenue management and strategy-led decision-making ▶️ What hotel owners and GMs should expect from a true revenue partner ▶️ How trust, integrity, and cultural fit impact long-term revenue results ▶️ Why most of TCRM’s growth comes from referrals and long-term client retention This conversation is especially valuable for: 🔸 Hotel General Managers evaluating outsourced or fractional revenue management 🔸 Revenue Managers looking to scale impact beyond system administration 🔸 Owners and asset managers seeking better commercial alignment 🔸 Independent and boutique hotels navigating post-pandemic market volatility 🔸 Management companies managing turnover, task force needs, or portfolio growth With nearly 60 long-term hotel clients, a 95–96% client satisfaction score, and retention rates around 90%, TCRM offers a real-world case study in how revenue management succeeds when it is built on strategy, partnership, and accountability - not just tools and reports. If you’re questioning whether your current revenue approach is truly aligned with your hotel’s goals, this conversation will give you practical insight, strategic perspective, and the right questions to ask. 👉 Subscribe for more expert conversations on hotel performance, commercial strategy, and revenue leadership 👉 Like and share if this discussion helped shape your thinking on revenue management #HotelRevenueManagement #HospitalityLeadership #HotelGeneralManager #RevenueStrategy #HotelManagement #HospitalityIndustry #HotelOwners #BoutiqueHotels #IndependentHotels #CommercialStrategy #HotelPerformance #RevenueLeadership #HospitalityConsulting