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Agentic AI Advanced Course Lecture 3 – Process Discovery & Hypothesis Building for Agentic AI 1. Career Paths in Agentic AI When starting a career in Agentic AI, there are two major paths: 1. Job You work inside a company as an AI / Automation Engineer. 2. Freelancing You work independently and provide AI automation services to clients. Both paths require strong process understanding before automation. 2. Freelancing in Agentic AI In freelancing, the first task is not automation. The first task is client discovery. Client Hunting Comes Before Automation Before building AI agents, you must: Understand the client’s business Identify automation opportunities Create a hypothesis 3. Types of Clients in Freelancing Client Type 1: Not Interested in AI Client does not believe in AI Client does not see AI value Your Role Create awareness Show business value Discover manual processes Build interest using examples Client Type 2: Interested but Confused Client wants AI Client does not know what to automate Your Role Audit the business Discover processes Create hypothesis Suggest automation points Client Type 3: Interested & Clear (Hot Leads) Client knows what they want Example: “I need an AI receptionist” Reality Check These clients are only 1/3 of the market 2/3 of the market is unclear and messy Successful freelancers focus on process discovery, not only hot leads. 4. What Is Process Discovery? Process Discovery means: Understanding how work is done inside a business. Without knowing the process: You cannot automate You cannot design AI agents You cannot choose the right tools 5. What Is a Hypothesis? Definition A hypothesis is a simple English explanation of how a process works. Example: “How a student enrolls in a university.” Why Hypothesis Is Critical in Agentic AI AI agents follow logic Logic comes from processes Processes come from hypothesis No hypothesis = No automation 6. Relationship Between Hypothesis & Automation Flow: Business Understanding Process Discovery Hypothesis Creation Diagram / Flow Design Automation Using Tools Agentic AI Implementation Automation is always the last step, not the first. 7. Hypothesis in Job Scenarios Scenario 1: Employer Gives Hypothesis You receive requirements You implement automation Example: “Build an AI receptionist” Scenario 2: Employer Asks You to Find Hypothesis You audit the business You interview teams You create the hypothesis You design the automation Both scenarios require strong hypothesis skills. 8. First Step of Process Discovery Business Audit Audit can be: Free (beginner or initial meetings) Paid (experienced consultants) During audit: Understand how business works Observe workflows Identify manual tasks You will never get 100% knowledge, but enough to form a hypothesis. 9. Example: TeaSharp Café Case Client is: Not interested in AI initially Curious after awareness Unsure what to automate Step-by-Step Discovery Step 1: Create Interest Explain how AI can: Save time Reduce manual work Improve customer experience Step 2: Audit the Business Understand: How customers place orders How staff handles messages Where delays happen Step 3: Create Initial Hypothesis Example: “When customers message the café, the system should automatically reply, collect order details, and forward them to the kitchen.” 10. Hypothesis Testing & Refinement Hypothesis is not final at first. How to Test Hypothesis 1. Read Documentation SOPs Order flow Internal notes 2. Interview Staff Ask each role about their tasks Match real actions with hypothesis 3. Refine Hypothesis Fix missing steps Correct wrong assumptions 11. Sources of Hypothesis Hypothesis can come from: Client requirements Business audit Staff interviews Documentation Sometimes client says: “I need an AI receptionist.” Sometimes you must discover everything yourself. 12. Key Takeaways from Lecture 3 Agentic AI is process-first Tools come after understanding Hypothesis is the foundation of automation Most clients don’t know what to automate Strong freelancers solve unclear problems #AgenticAI #AIAutomation #ProcessDiscovery #AIHypothesis #n8n #AIAgents #FreelancingWithAI #AIJobs #AutomationEngineer