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In this episode of Cychology, Cy discuss why in an effort to create team buy-in we tend to lean into sympathy and coddling with our teams, when instead, we should lead with empathy. Simply tweaking a few phrases or word choices can create a big difference in sustaining results. A team rises as far as the leader takes them, and using sympathy can give the impression the leader believes the team isn’t capable of rising to the challenge. Empathy recognizes obstacles and challenges, but calls people to greatness by helping employees view their circumstances differently. Empathy focuses on How We Could. Sympathy promotes Why We Can't. Cy Wakeman is a New York Times Best-Selling Author, International leadership thought leader, keynote speaker and expert blogger. www.realitybasedleadership.com If you enjoyed the video you'd be a rockstar if you could give this video a thumbs up and leave a comment about what it had you thinking. Feel free to post any questions in the comments below and we will try to have Cy answer them on the next episode of Cychology! To calling your team to greatness this week... With empathy, NOT sympathy. Lead on my friends! Join our community of Drama Diffusers on: Facebook: http://bit.ly/2dxsnps Twitter: http://bit.ly/2b6u335 Linkedin: http://bit.ly/2dcP28B Instagram: http://bit.ly/2d8KLlS Listen to Cy's No Ego Podcast here! iTunes: http://apple.co/2w5kPly GooglePlay: http://bit.ly/2zdjpVa Stitcher: http://bit.ly/2fZzghC Spotify: https://spoti.fi/2mq1YuC Or join our community here! http://www.realitybasedleadership.com...