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For more fresh insights please follow us in social media and subscribe to our youtube channel. Order free sample: 10 mystery visits + analytic report: http://bit.ly/2r2UCjC Visit our website: https://en.scheduling-europe.com/ Do you want to become a Mystery shopper with us? https://bit.ly/2Gxjjec Subscribe us and this will help to release videos much more often! Thank you, guys! Also, search and subscribe us on social networks: Facebook: for shoppers: http://bit.ly/2Pt3by4 for clients: http://bit.ly/2SGwE9L Twitter: http://bit.ly/2QHStrV Linkedin: http://bit.ly/2G80d2p Instagram: http://bit.ly/2zR8gLn Welcome Back at “Service talk” video block. It goes without saying that companies who provide great customer service have a huge advantage over companies that don’t. Customer service is important almost in all industries. High-quality customer service will increase your success, and bad customer service can drown your business. According to recent researchers, in the near future customers will choose high-quality customer service over other criteria such as price, product range etc. Companies will compete only through impeccable customer service. Good service consists of certain attributes which depend on the sphere of business. Some attributes are common to all industries, whilst some are business-specific. We’ve prepared a list of important attributes for customers of the restaurant and banking businesses. Let’s consider the result of a series of quality research projects. The question: “What kind of service motivates you to come more often and to pay more?”