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Creating Organizational Cultures That Actually Work In this episode, Michael and cultural anthropologist Jitske Kramer explore the heart of organizational culture. Michael recounts how a startup’s clear sense of purpose fostered unity and belonging, proving that employees stay when they feel connected to something bigger than a job description. Jitske emphasizes that culture is never an accident; it is the result of daily choices, behaviors, and norms modeled by leaders. When leaders fail to engage teams in meaningful decision-making, clarity and belonging dissolve. Trust is built through intentional engagement. Transformative Leadership and Human Connection Michael uses an orchestra conductor metaphor to illustrate how communication flows can transform teams. When a leader shifts from "directing" to "connecting," the energy changes, and collaboration becomes natural ownership. Jitske contrasts transactional interactions (keeping the lights on) with transformative ones (building the future). She advocates for "campfire conversations"—unhurried, human-centered discussions where trust deepens and innovation emerges. Successful organizations prioritize these human connections over rigid corporate scripts. Finding Clarity in the "Messy Middle" of Change Jitske’s latest book, Tricky Times, explores liminality—the uncomfortable but necessary "messy middle" phase of change where the old story no longer works, and the new one hasn't yet formed. She explains that society is currently in a collective "midlife crisis," questioning non-stop economic growth against environmental realities. In these liminal spaces, power dynamics shift and identities are rewritten. Michael notes how timely these insights are for navigating today’s complex political and social climates. Leading with Courage in Tricky Times Jitske warns against "trickster" leaders who push boundaries without providing stability. True leadership requires: Bold honesty and grounded decision-making. A willingness to enter uncomfortable conversations. Balanced reflection on what is truly working. Tricky Times is a #1 bestseller in the Netherlands and provides a framework for leading through cultural transformation. It is available as an e-book on Amazon. About Jitske Kramer Jitske is a renowned Dutch corporate anthropologist who applies lessons from global communities to modern workplaces. She has spent over 25 years studying how humans bond, lead, and resolve conflict. Experience: Shaped transformation for brands like Nike, Unilever, Calvin Klein, and Philips. Author: Wrote 9 bestselling books (150,000+ copies sold), including The Corporate Tribe (2016 Management Book of the Year). Speaker: Shared stages with Simon Sinek, Amy Edmondson, and Yuval Noah Harari at TEDx and Workhuman Live. Founder: Created HumanDimensions, a training company focused on teamwork and company culture. Key Topics: Liminality: Leading effectively through uncertainty. Cultural Drivers: The role of rituals, symbols, and hidden power structures. Anthropological Thinking: Spotting unseen dynamics and sensing change. Tribal Wisdom: Applying traditional conflict resolution to modern organizations. Connect with Jitske: Visit HumanDimensions to explore her keynotes, TV appearances, and writings, or listen to her on The Culture Lab podcast. More from Breakfast Leadership: BreakfastLeadership.com/blog Book: Tricky Times: https://amzn.to/4qk5wx3