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🔥𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐧𝐨𝐰 𝐂𝐨𝐮𝐫𝐬𝐞 𝐎𝐧𝐥𝐢𝐧𝐞 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠🔥 🔴𝐓𝐨 𝐑𝐞𝐠𝐢𝐬𝐭𝐞𝐫 𝐀 𝐅𝐫𝐞𝐞 𝐃𝐞𝐦𝐨 : 𝐡𝐭𝐭𝐩𝐬://𝐬𝐤𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠𝐬.𝐜𝐨𝐦/𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐧𝐨𝐰-𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠 --------𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐧𝐨𝐰 𝐂𝐨𝐮𝐫𝐬𝐞 𝐎𝐧𝐥𝐢𝐧𝐞 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧-------- 🔵Day 1: ⏩Overview of Service-now ⏩History of the tool ⏩Architecture of the tool ⏩ITIL Basic ⏩SAAS Basic ⏩Key Applications a) Incident Creating an incident, field level understanding, Resolving an incident, Reopening an incident, Moving incident to “awaiting problem” , closing an incident. b) Problem Creating a problem, field level understanding, Relating incidents to problem, Solving a problem. c) Change Creating a Change, Field level understanding, Closing a change. d) Service catalog Concept of service catalog, creating a request, creating a requested item, understanding of description, price. 🔵Day 2/3: ⏩Type of users ⏩User interface a) Banner frame, Content and understanding of terms. b) Application navigator Modules and Applications, searching. c) content frame ⏩Welcome page, homepage, service catalog ⏩Form header, fields, sections ⏩List title bar, breadcrumbs, column heading, fields ⏩Searching tools ⏩List, Global text search, knowledge base, navigator filter ⏩Self-Service ⏩Knowledge management ⏩Roles, concept ⏩Reports 🔵Day4/5: ⏩Design a service catalog ⏩Understanding different fields concept ⏩Creating variable. ⏩Different types of variables. ⏩Understanding of order, mandatory, default value ⏩Create a reference field. 🔵Day6/7: ⏩Understanding difference between client script and business rule ⏩g_form concept ⏩get and set values. ⏩Making a field readonly, mandatory, visible ⏩Concept of UI Policy ⏩Designing UI policy and client script ⏩Difference between UI policy and client script 🔵Day8: ⏩Gliderecord understanding. ⏩Table hierarchy ⏩Sys id concept ⏩Understanding business rule 🔵Day 9: ⏩Understanding display business rule ⏩Debug business rule(addInfoMessage and logs) ⏩Script includes ⏩Async and sync difference 🔵Day 10: ⏩Notification ⏩Events and queue ⏩Email templates 🔵Day 11: ⏩Sent/outbox ⏩Received/inbox ⏩Inbound email actions ⏩Dot walking concept 🔵Day 12/Day 13: ⏩Number maintenance ⏩List of records ⏩Update set(creating and migrating) ⏩Understanding XML concepts ⏩UI Macro 🔵Day 14: ⏩HTML concept ⏩UI Page ⏩Using UI page in a service Catalog. ⏩Container concept in service catalog. 🔵Day 15: ⏩UI action ⏩Table creation and extension ⏩List view of records ⏩OOB fields and “u_” concept 🔵Day 16/Day 17: ⏩Display field concept ⏩SLA ⏩Schedule and business day concept 🔵Day 17/18: ⏩Workflow 🔵Day 19/Day 20: ⏩Survey ⏩Data source ⏩Transform map ⏩Coalesce concept 🔵Day 21: ⏩Localization concept ⏩Enable plugins ⏩Concept of web service 🔵Day 22: ⏩Web service ⏩SOAP ⏩Scripted web service 🔵Day 23: ⏩Data Policy ⏩Difference between Data and UI policy ⏩Debuggers 🔵Day 24: ⏩Delegate ⏩Views ⏩Relationships 🔵Day 25: ⏩Order guide ⏩Record producer 🔵Day 26/27: ⏩Discovery and CMDB ⏩JSON and Jelly ⏩REST web service 🔵Day 28: ⏩Cloning ⏩Resource management 🔵Day 29/30: ⏩Interview Preparation ⏩Certification preparation 𝐀𝐥𝐥 𝐬𝐭𝐮𝐝𝐞𝐧𝐭𝐬 𝐰𝐢𝐥𝐥 𝐫𝐞𝐜𝐞𝐢𝐯𝐞: ➡️ Servicenow software ➡️ Daily Programs ➡️ Handout on Each topic. ➡️ Interview Questions & Answers ➡️ Sample Resumes, ➡️ Servicenow Material #servicenowtrainingvideos #servicenowtraining #servicenowvideos Please write back to us at 📧 𝙞𝙣𝙛𝙤@𝙨𝙠𝙩𝙧𝙖𝙞𝙣𝙞𝙣𝙜𝙨.𝙘𝙤𝙢 or call / whats app us at 📞IND: +𝟗𝟏-𝟗𝟒𝟒𝟏𝟖𝟎𝟑𝟏𝟕𝟑, +𝟗𝟏-𝟗𝟗𝟎𝟖𝟏𝟎𝟕𝟒𝟑𝟐 📞USA: +𝟏-𝟗𝟎𝟗-𝟒𝟒𝟎-𝟔𝟏𝟎𝟐 (𝐭𝐨𝐥𝐥-𝐟𝐫𝐞𝐞) for more information.