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The Solution to Agency Chaos

On this episode of The WP Minute’s Agency Action podcast, Kurt and Toby discuss the challenges of returning to work after a hiatus, navigating personal and professional chaos, and the importance of consistency and authenticity in business. They explore the chaotic nature of agency work, the need for effective client communication, and the role of project management for reducing chaos. The guys also offer their opinions on adjusting rates, managing client relationships, and the impact of anxiety on business operations. Chapters: 00:00 Welcome Back and Reflections on Time Off 03:08 Navigating Personal and Professional Chaos 05:50 The Importance of Consistency in Business 09:08 The Freedom and Responsibility of Self-Employment 11:53 Authenticity in Leadership During Tough Times 14:59 Managing Client Expectations and Internal Chaos 17:57 The Messiness of Agency Work 20:50 Setting Boundaries and Managing Client Relationships 24:08 The Role of Pricing in Client Management 27:09 Final Thoughts on Anxiety and Communication