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Want customers to stick around longer? A referral program might be the answer. According to a study from the Wharton School, customers who find your business through referrals from friends and family are worth 16% more than those who find you in other ways. In this episode, Thryv’s very own Stephanie Love walks you through how to set up a referral program, get your customers to spread the word, and track the new business you get as a result. Try Thryv today ⬇️ https://thryv.com/wins Listen to the podcast here: Apple: https://thryv.biz/3UAFJns Spotify: https://thryv.biz/490oalq iHeart: https://thryv.biz/3w5n2yi Rephonic: https://thryv.biz/4bkEQFT Thryv: https://www.thryv.com/podcast-resources/ This Episode’s Quick Wins: [00:00] What is Referral Marketing? [01:05] Benefits of Referral Programs for Small Businesses [02:08] Incentivizing Your Customers [03:27] Tracking Referrals [05:19] Communicating and Promoting [07:01] The Importance of Being Intentional and Consistent [08:06] Lifetime Value [08:28] Final Thoughts on Referral Marketing Follow Thryv on social: Facebook 👉 https://thryv.biz/thryv-facebook Instagram 👉 https://thryv.biz/thryv-instagram LinkedIn 👉 https://thryv.biz/thryv-linkedin Threads 👉 https://www.threads.net/@getthryv Twitter 👉 https://thryv.biz/thryv-twitter TikTok 👉 https://thryv.biz/thryv-tiktok About Small Business Quick Wins The show for small business leaders looking for actionable and practical tips across every component of their business. About Thryv Small businesses run better on Thryv. We have everything you need to communicate effectively, manage your day-to-day and grow your business — all in one place.